Help center
Frequently asked questions
Everything you need to know about ordering research peptides from us.
Are these products for human consumption?
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No. All products sold by Grey Peptides are strictly for laboratory research use only. They are not for human or veterinary consumption, food, household, cosmetic, or any in-vivo use.
How do I confirm purity?
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Every batch is independently tested by HPLC and mass spectrometry. Certificates of Analysis (COAs) are available on request — just message us with the batch number.
How do I place an order?
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The fastest way is via WhatsApp. Tap the green button on any page, send your list of products, and we'll confirm stock, total in USD, and shipping in one reply. Email orders are also supported.
What payment methods do you accept?
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We accept bank transfer, PayID (Australia), and select cryptocurrencies. Payment instructions are sent inside your WhatsApp order confirmation.
How fast do you ship?
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Orders placed and paid before 2 PM AEST on business days are dispatched the same day. Orders placed later go out next business day. You'll receive a tracking number within 24 hours of dispatch.
Do you ship worldwide?
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Yes. We ship to most countries with tracked, discreet packaging. Some destinations have legal restrictions on research compounds — please check your local regulations before ordering.
What if my parcel arrives damaged?
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Take a photo before opening further and message us within 48 hours of delivery. We'll send a replacement free of charge.
Do you offer bulk pricing?
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Yes. For orders of 10+ vials of the same product, message us on WhatsApp for tiered pricing.
How should I store research peptides?
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Lyophilized peptides are best stored at 2–8°C (refrigerated) for short term and at −20°C for long-term storage. After reconstitution with bacteriostatic water, store refrigerated and use within 28 days.
Are research peptides legal to buy?
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Research peptides are legal in most countries when sold and purchased strictly for laboratory research use. The buyer is responsible for confirming and complying with local regulations.